Your Personal Healthcare Navigator
Managing multiple health conditions is overwhelming. Enhanced Care Management gives you a dedicated care manager to coordinate everything—at no cost to eligible Medi-Cal members.
Let's Talk Call: (888) 298-0960
86%
Great Place to Work
30K+
Families Served
24/7
Available 24/7
Licensed & Insured
What ECM Is
Healthcare Shouldn’t Feel This Hard
You’re seeing multiple doctors. Managing multiple conditions. Juggling appointments, medications, referrals, and paperwork. Something always falls through the cracks.
Enhanced Care Management changes that.
You get a dedicated care manager—a real person who knows your situation. They coordinate your providers, help you understand your conditions, connect you to resources, and make sure you get the care you need.
Think of it as having a healthcare expert in your corner.
Who ECM Is For
ECM May Be
Right For You If…
Living at home but meeting nursing facility level of care criteria AND experiencing complex social factors affecting health
Currently in a nursing facility but wanting to transition to community living
Not Sure if you qualify?
Let Us Check
What Your Care Manager Does
ECM Helps With…
Coordinating all your healthcare providers
Helping you understand your conditions and care plan
Connecting you to social resources (meals, housing, transportation)
Primary care, mental health, and specialty referrals
Accompanying you to appointments when needed
Following up to make sure nothing falls through the cracks
Guidance with Medi-Cal benefits and other programs
Emergency response systems (buttons, pendants, bracelets)
Placement and day programs
The Benefits
What You Get With ECM
How to Get Referred
Getting Started
ECM referrals can come from healthcare providers, health plans, or directly from individuals and families.
Looking for home care services?
CalAIM also provides personal care and homemaker services for eligible Medi-Cal members.
Learn about CalAIM Home Care